Consultative Group to Assist the Poor (CGAP), Microlinks, USAID
Aug 7, 2014 (09:00am to 10:30am)
Customer-centricity is about providing solutions based on a deep understanding of customer needs, preferences, and behaviors. This approach takes the idea of financial inclusion one step further and requires more than just good intentions to be effective. It can often involve a complete overhaul in a service providers operations and behaviors. But the journey to customer-focused products and services is vital as it can add value to the lives of the world’s most vulnerable by helping them meet daily needs, achieve personal and business goals, and build resistance against market shocks.
The MasterCard Foundation has been dedicated to learning as an organization since our first partnership in 2008. It is in this spirit that we are proud to share Change that Matters: Learning from our Partnerships. Informed by evaluations, research and the expertise of our partners and staff, this report provides a narrative introduction to our work by summarizing key learning from our first six years as a philanthropic organization.
With almost half the world's population today under the age of 25, youth finance represents a largely untapped business opportunity. Despite this potential, there are surprisingly few examples of providing youth savings in a profitable manner. Few financial service providers, especially in developing countries with large young populations, target youth specifically as a segment. A new CGAP paper examines the business considerations for financial service providers offering savings products to young people.
This paper begins by offering a framework for understanding how different influences or “levers” affect costs and revenues and uses examples to explain how the framework can be applied as a decision-making tool. It then uses three brief case studies (Bank of Kathmandu [BoK] in Nepal, XacBank in Mongolia, and Sparkassen in Germany) to illustrate the many influences that determine a business case. Finally, it offers suggestions for practitioners and policy makers.
Save the Children, Women's Refugee Commission, Child Protection in Crisis Network, Cash Learning Project (CaLP)
Provides personnel using Cash Transfer Programming (CTP) with advice on the child protection issues to consider during preparation, planning, implementation and monitoring of their programmes. Produced in collaboration between Save the Children, the Women's Refugee Commission, the Child Protection in Crisis Network, and the Cash Learning Project (CaLP).
This study is the second in MEDA’s ‘YouthInvest Praxis Series’ - a group of reflective publications developed over the course of the YouthInvest (YI) project in Morocco and Egypt to assess the impact of MEDA’s interventions in order to learn from and strengthen them.
“A Chance for Change: Child and Youth Finance and the Post-2015 Agenda” was organized by CYFI with the support of UNCDF on the 23rd of May, 2014 at the United Nations Headquarters in New York. The meeting featured high-level stakeholders and was attended by 341 participants from 90 countries, including ambassadors and representatives of 43 permanent missions to the UN.