Client Protection for Youth Clients
This technical note is intended to assist Financial Service Providers currently serving youth, planning to serve youth, or making improvements to existing services to do so in a way that ensures that youth are protected. The technical note synthesizes adaptations made by UNCDF - YouthStart to the indicators of the Smart Campaign´s Client Protection Principles (CPPs) self-assessment tool and draws on the Child and Youth Finance International (CYFI). This technical note is designed to support FSPs to address the particular characteristics, needs and vulnerabilities of their youth clients. In addition to highlighting specific areas of the Client Protection Principles where youth are more at risk, UNCDF - YouthStart highlighted new areas that need to be taken into consideration in order to address the key standards of the Child- and Youth-Friendly Banking Certificate.